Developing Positive Feedback on Ebay

Developing positive feedback can be one of the most difficult aspects of selling on Ebay. It won't happen overnight, but with these simple steps any Ebay seller can receive consistent high ratings and positive feedback.

1. Consistently ship out items immediately upon payment

Negative feedback very often has to do with late shipping. Usually it is just because the seller has forgotten or is just too lazy to do it right away. Don't be lazy! I always make sure that as soon as I receive payment from the buyer I send out the package. This eliminates most of the potential for negative feedback.

    2.   If anything goes wrong, communicate with the buyer immediately

Mistakes do happen. Most buyers on Ebay will be understanding about mistakes as long as you communicate what happened and what you will do to fix the problem. Remember to apologize to the buyer for the trouble and thank the buyer for the business.

   3.   Be honest in item descriptions.

Be very careful not to make an item out to be something better than it is. you may sell the item, but you will have an unhappy customer who is not likely to leave positive feedback. Just give a clear, simple description of the item, and don't try to hype it up too much.